789pub Frequently Asked Questions

Creating a 789pub account takes under three minutes. Click the registration link, fill in your full legal name, date of birth, Philippine mobile number, and email address, then set a secure password. You must be at least 21 years old to register. After submitting, a verification code is sent to your mobile number — enter it to activate your account and you're ready to deposit and play.

789pub requires a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's licence, SSS ID, or UMID — plus a selfie taken with the same ID. A proof of address (utility bill, bank statement, or barangay certificate dated within 90 days) may also be requested. KYC is mandatory before your first withdrawal is processed. Most verifications are completed within 24 hours on business days.

No. Each person is strictly permitted one 789pub account only. Duplicate accounts — even under a different name or email — violate the Terms and Conditions. If multiple accounts are detected from the same person, IP address, device, or payment method, all accounts may be suspended and balances forfeited. If you've lost access to your account, contact 789pub support rather than registering a new one.

On the 789pub login page, click "Forgot Password" and enter your registered email address or mobile number. A password reset link or OTP will be sent to you. Follow the instructions to set a new password. If you no longer have access to your registered email or number, contact 789pub's 24/7 live chat for identity-verified account recovery assistance.

You can request voluntary account closure by contacting 789pub's live chat or emailing support. Before closure, ensure any remaining balance is withdrawn to your registered payment method. Account closure requests are processed within 5 business days. If you're closing because of gambling concerns rather than preference, 789pub recommends self-exclusion instead — it provides the same protection while preserving your account and any remaining balance.

Log in to your 789pub account and go to the Deposit section. Select GCash as your payment method, enter the amount you wish to deposit (minimum ₱100), and confirm. You will be redirected to the GCash payment screen or receive an OTP to authorise the transfer. Successful GCash deposits are credited to your 789pub balance instantly. Make sure the GCash account is registered in your own name.

GCash withdrawals from 789pub are typically processed within 24 hours on business days, once your KYC verification is complete. Many GCash withdrawals arrive within a few hours of approval. The minimum withdrawal amount is ₱200. Withdrawals requested on weekends or Philippine public holidays may take slightly longer due to banking processing windows, but 789pub's finance team works daily to clear withdrawal queues.

Yes, PayMaya (now Maya) is a supported deposit and withdrawal method on 789pub. The process is the same as GCash — select PayMaya in the Deposit section, enter your amount, and authorise via OTP. PayMaya deposits are credited instantly. Withdrawals to PayMaya follow the same 24-hour processing window as GCash, provided your KYC is verified and the PayMaya account is registered in your own name.

Yes. 789pub supports deposits and withdrawals via BPI, BDO, and Metrobank bank transfers. Bank transfer deposits require you to send funds to the designated 789pub bank account and submit a transaction reference number through the deposit form. Bank transfer withdrawals are processed within 1–3 business days, depending on your bank's clearing schedule. There is no additional fee charged by 789pub for bank transfers, though your bank's own interbank transfer fees may apply.

The minimum deposit at 789pub is ₱100 for all supported payment methods including GCash, PayMaya, and bank transfers. There is no maximum deposit limit enforced by 789pub for standard transactions, though higher deposits may require additional verification. We recommend starting with an amount you're comfortable losing entirely — responsible gambling means never depositing money you need for essential expenses.

789pub does not charge fees on standard deposits or withdrawals. However, your payment provider — GCash, PayMaya, BPI, BDO, or Metrobank — may apply their own transaction fees independently of 789pub. Interbank transfers (InstaPay, PESONet) may carry fees set by your bank. Always check your payment provider's fee schedule. 789pub has no control over third-party provider fees and cannot refund them.

789pub offers a wide library of slot games from leading providers popular with Filipino players, including JILI slots, Pragmatic Play, PG Soft, and Spadegaming. You'll find classic fruit machines, video slots with bonus features, jackpot slots, and licensed branded titles. New slot titles are added regularly. Filipino players especially enjoy JILI's localised themes and Pragmatic Play's high-RTP titles like Gates of Olympus and Sweet Bonanza.

Yes. 789pub's live casino section features real human dealers streamed from professional studios, offering baccarat, blackjack, roulette, Dragon Tiger, Sic Bo, and game show titles. Filipino players particularly gravitate toward baccarat and Dragon Tiger. The live casino is available 24/7 and is fully optimised for mobile — you can play on your phone while commuting, whether you're in BGC, Cebu IT Park, or anywhere with a stable connection.

789pub's slot games use certified Random Number Generator (RNG) software independently tested by recognised third-party auditors for statistical fairness. RTP (Return to Player) percentages are published for each slot game. Live dealer games are conducted by real dealers in regulated studios, with results determined by physical cards, wheels, or dice — not software. 789pub operates within the PAGCOR regulatory framework, which requires compliance with fairness standards.

Yes. The 789pub platform is fully mobile-optimised and works on all modern smartphones and tablets — both Android and iOS — through your mobile browser with no app download required. The interface adapts automatically to your screen size. Slots, live casino, and sports betting are all playable on mobile. For the best experience, use a stable WiFi or LTE connection; live dealer games in particular benefit from a consistent internet connection.

Yes. 789pub covers a comprehensive sports betting menu that includes the PBA (Philippine Basketball Association), NBA, UFC, boxing, football, and other international sports. Filipino sports fans can bet on PBA Commissioner's Cup games, Governor's Cup, and the Philippine Cup. Odds are updated in real time, and live in-play betting is available for selected events. Minimum bet amounts and available markets vary by sport and event.

789pub offers a welcome bonus for newly registered players on their first qualifying deposit. The specific bonus percentage, maximum bonus amount, and eligible games are displayed on the current promotions page at the time of registration — these details change periodically. All welcome bonuses are subject to wagering requirements that must be completed before any portion of the bonus or associated winnings can be withdrawn. Read the full bonus terms before claiming.

A wagering requirement means you must wager a total amount equal to your bonus multiplied by the stated requirement number before you can withdraw bonus-related winnings. For example, a ₱500 bonus with a 20x wagering requirement means you must place ₱10,000 in total bets before withdrawing. Not all games contribute equally — slots typically contribute 100%, while table games may contribute less. Check the specific bonus terms for full contribution details.

No. Bonus funds and winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirement has been fully completed. If you request a withdrawal before completing the wagering requirement, the bonus and any associated bonus winnings will be forfeited — only your real-money balance (deposits and real-money winnings) will be processed. Your real-money balance is always withdrawable regardless of whether a bonus is active.

Yes. 789pub operates a loyalty programme that rewards regular players with points based on their wagering activity. Points can be redeemed for bonus credits or other rewards. Higher-volume players are eligible for VIP tier upgrades, which unlock benefits including faster withdrawals, dedicated account management, higher deposit limits, and exclusive promotions. VIP programme details and tier thresholds are available on the promotions page after login.

789pub operates in alignment with Philippine gaming regulations administered by PAGCOR (Philippine Amusement and Gaming Corporation), the government body that oversees online gambling activity in the Philippines. Filipino players using PAGCOR-aligned platforms are operating within the regulated framework. If you have specific questions about the legal status of online gambling in your jurisdiction, consult a qualified legal professional.

The minimum age to register and play at 789pub is 21 years old. This is a strict legal requirement under Philippine gaming regulations — not an optional guideline. Age is verified during account registration and again at KYC verification before your first withdrawal. Accounts found to belong to persons under 21 are immediately suspended, all winnings are voided, and the account balance is handled per regulatory requirements.

Contact 789pub's 24/7 live chat or email support and request self-exclusion. You can choose a temporary exclusion period (30, 60, or 90 days) or a permanent self-exclusion with no end date. Your account will be blocked within 24 hours and cannot be reversed during the active exclusion period. Any balance remaining at the time of self-exclusion is held securely. For platform-wide protection across multiple Philippine casino sites, PAGCOR operates a responsible gaming registry.

789pub provides deposit limits (daily, weekly, monthly), session time limits, cooling-off periods, reality check notifications, and self-exclusion. These tools are accessible from your account settings. Deposit limits take effect immediately when reduced; limit increases require a 24-hour delay. Reality checks display how long you've been playing and how much you've wagered at intervals you choose. All tools are available at no cost and can be activated without contacting support.

789pub offers 24/7 customer support via live chat on the platform — average response time is under 2 minutes. You can also reach the support team by email at [email protected], with responses typically within 4 hours. Live chat is the fastest channel for urgent matters including withdrawal issues, account access problems, and responsible gaming requests. Support is available in English and can assist Filipino players across all time zones.